Phone Banking

Say hello to better Phone Banking

Enjoy a more convenient phone banking experience with our new IVR menu

Manage your finances at any time simply by calling 24/7 Call Centre on 600 599 995. Giving you the option of using our automated Interactive Response Service (IVR) to conduct your transactions or speak to one of our friendly and knowledgeable team of agents to assist you in Arabic, English, Hindi and Urdu.

  • Mobile number recognition
  • Additional payment services
  • Transactions with existing beneficiaries
  • Managing your accounts anytime, anywhere

Emirates Islamic supports Mobile Number Portability (MNP) service from Du

Emirates Islamic enables customers to continue their payment and inquiries without changing or updating the already registered mobile numbers in their customer profile.

Customers who are switching to another service provider and keeping the same number will have the ease to continue using the Bill Payments, Balance Inquiry and other mobile number dependent services and facilities across all Emirates Islamic channels (ATM, CDM, IVR, Online Banking and Mobile Apps).

Currently MNP is available for Du mobile numbers only (Etisalat numbers switched to Du).