Emirates Islamic RTA Credit Card

The balance on your Nol Chip can decrease with frequent use on the RTA transit network or at Parking Meters. The Emirates Islamic RTA Credit Card comes with easy and hassle-free top-up options to recharge your linked Nol Chip, ensuring uninterrupted transit. Stay on top of your travel game with our convenient Nol top-up options.

a. Activate the Auto Top-Up Facility

If you're tired of queuing up at RTA stations to recharge your Nol Chip or forgetting to make a payment towards recharging it, Emirates Islamic RTA Credit Card has got you covered. With the Auto top-up facility, your Nol Chip linked to the Card will be recharged with the specified amount every time it reduces to a threshold of AED 20 for the Platinum Card.

To activate the Auto top-up facility, simply apply for it at the time of application or call the customer service helpline on 600 599 995 if you wish to enable it later. Please note that a new Card will be issued, and a replacement fee will be applicable as per the Schedule of Charges.

Auto Top-up plans

Choose from any of the three Auto top-up plans - AED 50, AED 100, or AED 200 - at the time of application. The Auto top-up option will take the payment from your Credit Card so it will utilize your credit limit, and all Auto top-ups will be included in your monthly Credit Card statement.

It is important to note that,

• The Auto top-up amount reflects on the Nol Chip on either tapping the Card at the RTA Metro gate or inserting the Card in any of the Parking Meters.
• After the Auto top-up is initiated, it could take up to 24 hours for the balance to reflect on your Nol Chip.
• RTA allows a maximum stored value of AED 500 on the Nol Chip. The top-up amount reflects in the Nol balance only if the limit can accommodate the top-up amount, else it is placed on hold until the Nol limit gets released.

Auto top-up cancellation

If you wish to cancel the Auto top-up facility, you may call the customer service helpline on 600 599 995 or visit any of the RTA ticket offices at Metro Stations. Your Card will be replaced with a new Card, and a replacement fee will be applicable as stated in the Emirates Islamic Service and Price Guide.

b. Manually Top-Up Your Emirates Islamic RTA Credit Card

You can top-up your Emirates Islamic RTA Credit Card manually through various channels. These include:

Emirates Islamic channels

• Automated Teller Machines (ATMs)
• Cash Deposit Machines (CDMs)
• Internet Banking
• Integrated Voice Recording service (IVR) on Customer Service helpline
• EI Mobile Banking

RTA Locations

• Ticket Offices (at Metro stations or select Bus stations)
• Ticket Vending Machines (at Metro Stations and Bus Stops)
• RTA Customer Service Centres
• RTA Authorised Sales Agents (e.g. Carrefour, Spinneys, Waitrose, Redha Al Ansari, Geant, EPPCO, ENOC)

Visit www.rta.ae for the latest list of locations.

Make fare payments on the RTA transit network and Parking Meters while also making purchases and cash withdrawals with your Emirates Islamic RTA Credit Card. The card features a built-in RTA Nol chip for transit and parking fare payments, as well as a separate Credit Card account. Enjoy the convenience of carrying just one card for both functions.

The Emirates Islamic RTA Credit Card is designed with separate Nol Chip and Credit Card Account, ensuring secure transactions. The two are linked solely for authorized top-ups.

Activate Salik auto top-up on your Emirates Islamic RTA Credit Card for the most convenient option to recharge your Salik account. With this feature, you won't need to remember to recharge your account when you receive SMS notifications while driving.

The Salik Auto Top-Up option recharges your Salik account linked to your card with a specified amount every time it reduces to AED 20 or lower. You can initiate Auto Top-Up for the amount you choose when you apply for the card.

If you did not request Auto Top-Up during the application process but want to activate it now, call us at 600 599 995. Please have your Salik account number and PIN ready when you call.

Please note that only one Salik account can be linked to your Emirates Islamic RTA Credit Card. You can also activate Salik Auto Top-Up on your supplementary card(s).

Salik Auto Top-Up Plans

Choose from any of the three Auto Top-Up plans - AED 50, AED 100, or AED 200 - at the time of application. The Auto Top-Up option will take the payment from your Credit Card so it will utilize your credit limit, and all Auto Top-Ups will be included in your monthly Credit Card statement.

Auto Top-Up payments are charged to your Credit Card, so it will utilize your credit limit. All Auto Top-Ups are included in your monthly Credit Card statement.

Cancel Salik Auto Top-Up

To cancel your Salik auto top-up facility on your card, call us at 600 599 995 anytime.

With your Emirates Islamic RTA Credit Card, you can enjoy up to 2 "Buy 1 Get 1" complimentary movie tickets every month, any day of the week. To qualify for this benefit, you need to make a minimum monthly retail spend of AED 3,000 on your card. If you don't meet the spend criteria or exceed the maximum complimentary tickets usage, your credit card will be billed with the discount availed. Click here for more information on the Reel Cinemas offer.

Your Emirates Islamic RTA Credit Card provides you with emergency medical and legal assistance anywhere in the world, through SOS International. You can also enjoy 24-hour enquiry services, travel information, and other services, from interpreters to technicians. To avail this service, make sure to purchase your travel using your Emirates Islamic RTA Credit Card. For medical and legal referral services, please call 8000 441 3487 or the 24-hour alarm center at +44 (0) 20 8762 8373.

Stay prepared for unforeseen circumstances with up to US$5,000 in emergency cash advance and 24/7 card replacement services worldwide. Contact the 24-hour Alarm Centre at 0800 121, enter 866 654 0112 (UAE) or +1 410 581 9994 (international) for quick assistance.

Get peace of mind with our extended warranty program that automatically doubles the manufacturer's warranty for up to one year after its expiry date. This benefit applies to purchases made with your Emirates Islamic RTA Credit Card. Learn more at www.visamiddleeast.com.

Emirates Islamic offers a range of payment options to help you pay your credit card bill easily and conveniently. Here are some of the payment channels available:

Cheque Payments:
Deposit your cheque through the Drop Box available at all designated branches. Make sure to write your name and credit card number on the back of the cheque. Please note that cheques are sent for clearing and payment is made after the funds are received, which can take 3-5 days.

Exchange Houses:
Make cash payments of up to AED 35,000 per day through UAE Exchange, Al Rostamani Exchange, Al Fardan Exchange House, and Al Ansari Exchange. Payments will reflect in your credit card account in 2-3 working days.

Pay Bills Online:
As an Emirates Islamic account holder, you can pay your monthly bills online through your online banking service. Visit www.emiratesislamic.ae and log in to your account. Call 600 599995 for assistance to link your credit card with your online banking account.

Online Auto Payment Facility:
Schedule your monthly bill payment using the Auto Payment Transfer facility through your online banking account. This option allows your monthly bill to be automatically deducted from your account at the click of a button.

Cash At Counter:
Make a cash payment for your Emirates Islamic Credit Card at any of our branches during banking hours.

Cash Deposit Machines:
Deposit your payment at one of our network of Cash Deposit Machines. You can make your payments even if you do not have your card with you, all you need is the card number.

Get peace of mind with Emirates Islamic RTA Credit Card's Purchase Protection. If any item purchased using the card is stolen, destroyed, or damaged by fire or accident within 90 days of purchase, you are covered for up to US$5,000 per incident, with a maximum of US$20,000 in a year.
To make a claim, simply submit the necessary documents within 45 days of the incident, including proof of purchase. The item will be replaced or repaired, or you will receive reimbursement for its cost. For more information on this benefit or to submit a claim, call 8000 441 3487.