Best Bank in Dubai and UAE | Emirates Islamic

Mobile Number

1. What was the purpose of your visit to the Collections Recovery Center?*

Account on Hold Appointment with Collector Card Issues Clearance Letter Deferment Request End of Service Benefits Issues Gate Pass / Repossession Requests General Enquiry Police Action release Restructuring Reversal/Waiver Request Settlement Request

Email*

2. How satisfied are you overall with your visit to the Collections Recovery Centre? *

(Please use a 10 points scale, where 1 means Not at all Satisfied and 10 means Extremely Satisfied)

3. More specifically, how satisfied are you with the Collections Recovery agent on each of the following aspects?*

(Please use a 10 points scale, where 1 means Not at all Satisfied and 10 means Extremely Satisfied)

Responsiveness

Knowledge Level

Problem Resolution

Friendliness and Behavior

4. Were you able to resolve your issue during your visit to the Collections Recovery Centre?*

Yes No

5. Do you recall the name of the agent you dealt with?*

Yes No

Please specify the name of the agent*

Agent Name

6. Do you have any other feedback or suggestions to help us improve your experience?

Feedback

2. How satisfied are you overall with your visit to the Collections Recovery Centre? *

3. More specifically, how satisfied are you with the Collections Recovery agent on each of the following aspects?*

(Please use a 10 points scale, where 1 means Not at all Satisfied and 10 means Extremely Satisfied)

Please specify the name of the agent*

6. Do you have any other feedback or suggestions to help us improve your experience?

(Maximum length is 500 characters)