Change Your Credit Card Billing Cycle

Before you start

  • Customers with Existing Credit Cards: Can request to change billing cycle once in 6 months.
  • Customers with New Credit Cards: Do not have to wait for 6 months to change billing cycle for the first time.
  • You’ll be asked security questions so we can make sure that it’s you. Be prepared with your credit card number and registered mobile number.
  • Once you submit, you will receive an SMS with the request details on your registered mobile number and the request will be processed within 3 working days.


Important Note:

  • Billing cycle change request cannot be placed between your current billing cycle date & the payment due date (+25 days from billing cycle), both days inclusive.
  • Your new billing cycle will be changed after the payment due date and before the next billing cycle date.
  • Switch Cashback Credit Card has a fixed statement date which is at the end of every month, therefore request for Billing Cycle Change cannot be requested for this Credit Card.
Start Your Request

Quick Answers

You have the option to set your billing cycle to certain days of the month as 1st, 5th, 10th & 15th of the calendar month.
You can track your previous request by calling us on +971 600 599 995 or through WhatsApp banking. For more information on WhatsApp banking, click here.