Ease of Banking

  • Large network of more than 50 branches and 27 Priority centers across UAE
  • Dedicated Relationship Manager and Customer Service Representatives who will take care of all your day-to-day banking needs including sophisticated financial advice
  • Dedicated Service Centers which are easily accessible through our wide network of branches
  • Dedicated call center agents and toll free contact center 800 111 22
  • Priority processing and fast track servicing when applying for Financing products
  • Online Banking and Mobile Banking applications to serve you on the go
  • Ease of Transacting through Priority Call Centers:
    - Chequebook issuance Request
    - Debit card replacement Request
    - Address change
    - Fixed Deposit
    - Funds Transfer , Within own accounts in EI & Third party within EI
    - Account charges reversals
    - Credit card charges reversals