TravelWise Prepaid Card

Key Benefits

Easy & instant Top-up, anytime, anywhere

Load and reload your Prepaid Card at your convenience through various banking channels

Zero bank fees on all international transactions

Use your card for international transactions at the lowest foreign transaction rates globally

Payments on the go

Use your Prepaid Card for mobile payments through Apple Pay, Samsung Wallet or Google Pay to enjoy easy, quick and secure payments.

Click Here to view the Key Facts Statement, Schedule of Charges and other important information for this product.

Uses of Pre-paid Cards

Expense Management

Manage your expenses on the go with the Emirates Islamic Prepaid Card. You can budget all your household, travel, shopping and other expenses as you only spend what you load on the card.

Travel Companion

Start exploring the world. Make sure you take your Emirates Islamic Prepaid Card with you on your next trip to enjoy worldwide usage, added safety and convenience like never before. It is a great alternative to cash or traveller's cheque.

Use with mobile wallets

Use with mobile wallets Add your card to your mobile wallet for secure, on-the-go payments.

Remittances

Send money to your loved ones with ease. Simply get an Emirates Islamic Prepaid Card, send it to your family members abroad and load money easily on to the card through various Emirates Islamic channels.

Features

Zero bank fees on all international transactions

Enjoy fee-free spending abroad, helping you save more on every transaction.

Global Acceptance

Go beyond boundaries with the Emirates Islamic Prepaid Card. You can use your card for local and international transactions at over tens of million locations worldwide and for cash withdrawals at over 2.6 million ATMs globally.

Competitive exchange rates

Benefit from competitive exchange rates on global transactions and ATM withdrawals.

Peace of mind while travelling

No cash to carry, reduced risk of theft or fraud, and full control over your spending.

Mobile Banking

Register on our EI + Mobile Banking app to view your card balance, recent transactions and to transfer funds to your card.

Easy & instant Top-up, anytime, anywhere

Load and reload your TravelWise Prepaid Card at your convenience through any Emirates Islamic branch, Cash Deposit Machine or simply through your Online Banking account.

Secure & contactless payments

The Emirates Islamic VISA Prepaid Card brings you the 3D Secure feature, which adds an authentication step for all online payments so you can enjoy safe and secure purchases. The card is also equipped with Chip & PIN technology to ensure all your transactions are secured by a confidential PIN generated by you.

Payments on the go

Use your Prepaid Card for mobile payments through Apple Pay, Samsung Wallet or Google Pay to enjoy easy, quick and secure payments. For more details on how to add your card on click on Apple Pay, Samsung Wallet and Google Pay.

TravelWise Prepaid Card

	Charges (in AED)	Frequency
Card Issuance Fee	25	One-time
Card Replacement Fee	31.50	One-time
Balance Inquiry / Declined Transaction at other bank ATMs (excluding Emirates Islamic & ENBD ATMs)	1.05	Per transaction
Balance Inquiry at ATMs in Gulf Co-operation Countries (GCC Network)	3.15	Per transaction
Cash Withdrawal Fee on Emirates Islamic & Emirates NBD ATMs in UAE	No Fee	-
Cash Withdrawal Fee on other ATMs in UAE	2.10	Per transaction
Cash Withdrawal Fee (International)	10.50	Per transaction
Foreign Currency Transaction in non-UAE Dirhams¹	No Fee	Per transaction
Foreign Currency Transaction in UAE Dirhams²	No Fee	Per transaction
Card Inactivity Fee³ (Charged after 6 consecutive months of inactivity)	15.75	Per month
Balance Unload Fee⁴	15.75	Per request
Card Cancelation Fee	15.75	-
Transactions Limits
Maximum Daily Transaction Limit⁵	40,000	-
Maximum Daily Cash Withdrawal Limit⁵	5,000	-
Maximum Aggregate Load Amount in 1 Month	40,000	-
Maximum Aggregate Load Amount in 12 Months	250,000	-
Notes: ¹Standard processing fee charged by Mastercard or VISA will be applicable (approximately 1.15%). ²This pertains to transactions where customers may sometimes be offered the option to settle foreign currency transaction in UAE dirhams at the point of sale overseas. Such option is a direct arrangement offered by the overseas merchants and not the Bank (card issuer). Standard processing fee charged by Mastercard or VISA will be applicable (approximately 1.15%) and mark-up fee charged by acquirer, if any. ³Card with no balance for six months will be closed. ⁴For withdrawing of remaining balance after closure of the Card. ⁵This limit is applied separately for international and local transactions for your convenience. All charges, commissions and fees are inclusive of Value Added Tax or any other similar sales tax (VAT).

How to get started

Sign Up - Apply now by visiting your nearest Emirates Islamic branch
Activate - Once you receive the card, you can generate a PIN by contacting our Call Centre on 600 599 995
Ready for use - Now load and reload your card as per your convenience at any Emirates Islamic Branch, Cash Deposit Machine or simply through your Online Banking account

Frequently Asked Questions

To apply for the Emirates Islamic Prepaid Card you have to follow this simple process.

Sign up: Apply by visiting your nearest Emirates Islamic branch
Activate: once you receive the card, you can generate a PIN by contacting our call centre 600 599 995
Ready for use : now load and reload your card as per your convenience at any EI branch cash deposit machine or simply through your online banking account

Set up your ATM PIN by calling our Contact Centre at 600 599 995
Select the option for Activation of your Prepaid Card
Select the option for not having Authorization Code
Wait for our Contact Centre agent to verify your account, who will send you an Authorization Code
Call our Contact Centre again after you receive the Authorization Code on your mobile
Select the option for Activation of your Prepaid Card
Select the option for having Authorization Code
Input the information as requested
Setup your PIN and start using the card!

Recharge your Prepaid Card at any Emirates Islamic branch, through Online Banking, or at any of our CDMs.
While recharging through the CDM or through Online Banking you will need to also use your Savings Account number that is printed on your card.
While submitting cash through the CDM you can either insert your card or input the Account Number for the cash top up to work.
Top up your Prepaid Card with funds by selecting Cards, Prepaid, Services, Top up card, Enter the amount and Confirm.
Once the Prepaid top up is successful, the loaded amount can’t be transferred back to your Account.

Minimum: AED 1 and Maximum: AED 40,000.

To withdraw cash you will need to use the ATM PIN you have set up and then select the option stating Savings Account and then select the amount you want to withdraw.

If you are not currently subscribed to Online Banking, you can easily register by visiting your nearest Emirates Islamic branch.

If you are already subscribed to Online Banking, you can use the option for Adding New Account in the Profile Information tab on the Online Banking menu.

3D Secure Service is an additional layer of security you can activate by simply following the steps provided during the payment process you will have one ID and one Password which you should remember and use each time you conduct an online transaction and the website requests this information from you. This will provide extra security and protection for your Prepaid Card and safeguard you against fraudulent usage of the card. Please do not share either the ID or the password with anyone else.

Key Benefits

Easy & instant Top-up, anytime, anywhere

Zero bank fees on all international transactions

Payments on the go

Click Here to view the Key Facts Statement, Schedule of Charges and other important information for this product.

Uses of Pre-paid Cards

Expense Management

Travel Companion

Use with mobile wallets

Remittances

Features

Zero bank fees on all international transactions

Global Acceptance

Competitive exchange rates

Peace of mind while travelling

Mobile Banking

Easy & instant Top-up, anytime, anywhere

Secure & contactless payments

Payments on the go