Samsung Wallet

Samsung Wallet is a convenient and simple way to make mobile payments with select Samsung devices and it works at any retailer where you can tap and swipe your card.

Samsung Wallet supports Galaxy S8, S8+, Galaxy S7, S7 Edge, Galaxy S6 Edge+, Galaxy Note5 ,Galaxy A3 (2017), Galaxy A5 (2016/2017), Galaxy A7 (2016/2017), Samsung Gear S3 and Galaxy Note 8. For updated list of devices kindly visit samsung.com

All Visa & MasterCard Credit Cards, Visa Debit Cards and Prepaid Cards issued by Emirates Islamic, are eligible to be used on Samsung Wallet.

Up to ten unique cards can be added to a device. Besides payment cards, loyalty cards can also be added to the wallet to a max count of thirty.

Launch the Samsung Wallet app on your Samsung device and add your Emirates Islamic Visa or MasterCard Credit Card, Visa Debit Card or Prepaid Card by scanning or by manually entering the details and authenticating with your fingerprint or 4-digit pin. Start making secure contactless transactions with your Samsung device.

For security purposes, a one-time passcode is required to be entered in order to confirm your identity. This code is a unique series of numbers and/or letters which will be sent via email or text. If prompted, you must select how you wish to receive the one-time passcode and then enter it into the appropriate field.

Samsung Wallet is accepted virtually everywhere a physical card can be swiped. It is accepted at MST and NFC technology terminals.

No, you are not charged for using Samsung Wallet.

Card art will not always match and is dependent on the network. The last four digits on the card art in Wallet will always match the last four digits of the plastic card.

If your Samsung device is either lost or stolen, you can go to Samsung's website using Find My Mobile service. This will happen even if a device is offline and not connected to a mobile or Wi-Fi network.
Alternatively, you can call us on 600 599 995 to suspend or delete a card from Samsung Wallet.

If you have lost your physical card and then receive a replacement card, you will need to remove the original card record from Samsung Wallet and register your new card again.

If you wish to return a purchase made with Samsung Wallet, you will have to bring along your physical Emirates Islamic Card along with the Samsung device and request the merchant to issue the refund back on your Card. You can hold the device near the payment terminal and authorize with touch ID or passcode.

If you had previously registered your credit card on Samsung Wallet, and the card is due for renewal, the replacement credit card will automatically be registered back to Samsung Wallet when you activate your renewal credit card.
For debit cards you will have to re-enter the card details to enrol it for Samsung Wallet.

When performing a reset, all payment information in Samsung Wallet will be deleted. You will need to set up and add the card information into Samsung Wallet again after the device has been reset.

If you replace your device, you will need to add the card(s) again to Wallet. You must ensure to remove your card(s) from any device before selling, exchanging, or disposing them. You should also remove your card if you are temporarily sharing your device with someone else; for example if your phone is to be repaired.

You can share feedback to Samsung either by calling at 800SPAY or 800 7729 or chat/email the customer service team at samsung support.

Pay Smarter with Samsung Wallet

How to Set Up Samsung Wallet

How to add your card

How to pay using Samsung Wallet

Swipe up

Open Samsung Wallet and select your card

Authenticate

Confirm payment using fingerprint, iris, or PIN

Tap

Hold your phone near the payment terminal

Frequently Asked Questions

What is Samsung Wallet?

Is my device compatible with Samsung Wallet?

Which Emirates Islamic Cards work with Samsung Wallet?

How many cards can be added to Samsung Wallet?

How does Samsung Wallet work?

I have been prompted for a one time passcode to enrol Card on Samsung Wallet. What is this and why is this required?

Where can I use Samsung Wallet?

Are there any additional cost associated with Samsung Wallet?

Why doesn’t the card art in Wallet match its physical plastic card?

What should I do if I lose my Samsung device?

If I receive a replacement Card do I need to update my details with Samsung Wallet on my existing device?

How do I get a refund for something I purchased with Samsung Wallet?

What if the Card is up for renewals?

What happens when I reset my device?

What happens when I update or replace my device?

Samsung Wallet should be supported at the store but it’s not working. Why?

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