Self Service banking requests

Submit a request to increase limit on your Credit Card

Follow up on your Credit Card Payment

Request details on your incorrect or non-credited inward transfers

Transfer vehicle ownership to your name with Auto finance clearance letter

Find your IBAN or generate your IBAN instantly

Request to cancell your Balance Conversion Plan

Request to cancel the Cash on Call Plan on your Credit Card

Raise a complaint if your beneficiary has not yet received your transfer or credit amount is incorrect

Raise a complaint if your beneficiary has not yet received your transfer or credit amount is incorrect

Request to cancel the Installment Payment Plan on your Credit Card

Request to cancell your Auto/Personal Finance Installments

Request to convert all your outstanding amounts into easy installments with balance conversion plan or Pay your Credit Card dues in Installments

Apply for official document showing your relationship with the bank

Apply for a balance certificate showing sufficient funds in your accounts

Requested up to 80% of your available Credit Card limit

Request details if your rewards don’t match with your spends or you stopped earning rewards

Request to change your Credit Card statement or billing cycle date

Easily convert your purchases with our participating merchants into installments

Apply for a Credit Card statement

Easily convert your purchases into installments if your credit card your transaction is at least AED 500

Get your clearance document issued by us stating all outstanding finance amount

Get your clearance document issued by us stating all outstanding Credit Card amount

Apply for a duplicate paper statement if your Credit Card statement is deleted or lost

Apply for your official documents confirming your financial obligations or no liabilities with us

Request to cancel your standing order