activate your new card

Get started with your new card

Activate your new Card via our Mobile Banking App or at any of our ATMs

Activate your new Emirates Islamic Card via the Emirates Islamic Mobile Banking App or at any of our ATMs

Activate your Card

Activating your new Card is quick and easy. Choose one of the channels below and follow the instructions:


Change your Card PIN

You can easily change your four-digit PIN using any of our channels below:


Authentication Code not received

If you have not received your Authentication Code, it could be due to one of the following reasons:

  • Your service provider is restricting Emirates Islamic SMS alerts. Send ‘UALL’ to 7726 to remove these restrictions
  • Your mobile number registered with us is incorrect. Please update it via any of our ATMs or by visiting your nearest Emirates Islamic branch. Know more about updating your registered mobile number here
  • You are out of the country or if none of the above reasons apply to you. In this case, call us on +971 600 599 995 using your mobile number registered with us

We highly recommend that you register to Smart Pass for a smoother Online/Mobile Banking experience in the future.


If this is your first Emirates Islamic Card, the only way you can activate it is by contacting our 24-hour Call Centre on
+971 600 599 995. One-Time Password (OTP) will be sent to your mobile number registered with us for activation.

If you’re an existing customer, you can use the Mobile Banking App to activate your Card.