Close an account

Close an account

You can close your account by visiting a branch

Close an Account

Emirates Islamic offers a wide range of accounts. Before you close your account with us, have a look at all our Current, Savings and Deposit Accounts. You might find one that suits your needs better. Call us and we’ll gladly switch your account to any other account of your choice, provided you meet the conditions.

Key information before you close your account

  • Withdraw all your funds from the account you’re closing and ensure your account is not overdrawn. We can only close an account with a zero balance
  • Resolve any liens or amounts on hold by depositing cash into the account
  • Settle any credit card debts or finances linked to your account for auto payments or provide a new repayment method
  • Cancel any recurring payment standing instructions or any direct debit you have set up. We can transfer auto payments and standing orders to other Emirates Islamic accounts you hold
  • Close any credit cards applied against your salary account if the account you wish to close is one
  • Print or download your statements for your record via Online Banking as your online statement history won’t be available after you close your account

For help with any of the above, please call us on +971 600 599 995 and speak to one of our Customer Service Representatives.

Visit a Branch

To close your account, visit your nearest Emirates Islamic branch with your Emirates ID or Passport for identification and one of our representatives will be happy to help you.

We also request that you bring any cards, credit books and cheque books with you so we can dispose of them safely and protect your information.

If it’s a Joint Account you’re closing, all account holders must visit the branch together.

Once you’ve met all the conditions for account closure, your account will be closed within 2 to 3 working days.

Fees and charges

A fee of AED 100 is applied if the account is closed within 1 year of opening. For accounts older than a year, there are no fees or charges for closure. You will be liable to pay any profit and other charges owed to us including any cheques you may have issued.

FAQs

No, you can only close an account in person at an Emirates Islamic branch.
If there are funds in the account, you need to activate your dormant account and withdraw the funds before requesting for closure. Otherwise, you can visit a branch and request closure right away.