Mobile app does not work| Help and Support

Do you have trouble accessing the Emirates Islamic Mobile Banking App? Here are some tips and tricks that will hopefully help you solve the problem

Can't log in to The Mobile Banking App?

You may have problems logging into the app for the following reasons:

You do not have enough space available on your device
Your network connection is slow - we recommend 4G or 5G
You are using a mobile operating system older than Android 5 or iOS 10.3
You are using an old version of the app

Always make sure the date and time on your device is set to "Automatic". If you are out of the country, disable location tracking for the Emirates Islamic App in the device settings.

FAQs

I can’t download the Emirates Islamic Mobile App. What can I do?

You may not be able to download the Emirates Islamic Mobile App for the following reasons:

You do not have enough space available on your device
Your network is slow - 4G or 5G is recommended
Your mobile operating system is below Android 5 or iOS 10.3

Always download the latest version of the app from the App Store or Play Store for the best experience. If you still need assistance, please contact our 24-hour Call Centre on +971 600 599 995 and one of our customer service representatives will be happy to help you.

Emirates Islamic Mobile Banking App does not work

Can't log in to The Mobile Banking App?

FAQs

Still looking for an answer?

You are currently browsing

Personal Banking

Priority Banking

Private Banking

Business Banking

Corporate & Institutional Banking

Other segments

Useful Links

Legal

Download our app

Google Play

App Store

AppGallery