using google pay

Adding your Emirates Islamic Cards to Google Pay

Link your Emirates Islamic Credit/Debit/Prepaid Card to Google Pay

Google Pay is accepted almost everywhere in the UAE and in several other countries making it a prominent form of mobile payment worldwide. You can easily link your Emirates Islamic Credit, Debit or Prepaid Card to your devices that support Google Pay and make secure payments in-person and online. You don’t need a PIN or signature for transactions worth less than AED 300.


To be eligible for Google Pay with Emirates Islamic, you must possess a Near Field Communication (NFC) enabled device running Android Lollipop 5.0 and above, a google account and have one or more Emirates Islamic Cards including Mastercard/Visa Debit or Credit Cards.

Add your Card to Google Pay

To get started, download, and open the Google Pay app on your device.

Once you’re signed in, follow the steps below to add your Emirates Islamic Card:

  • Click on add payment method.
  • Enter your Card details.
  • Save credentials and accept Google Pay’s Terms and Conditions.
  • Enter the Authentication Code sent to your registered mobile number or email.
  • Your Card is added.

You can add up to a maximum of 5 cards on Google Pay.

Make a purchase using Google Pay

Just select your Emirates Islamic Card to use in-app and verify your identity through PIN, fingerprint, or eye scanning recognition. Then, follow the steps below:

In store purchases:

  • Hold your device up to the payment terminal to initiate the transaction.
  • Follow terminal instructions to complete the payment.

In-app and web payments:

  • Tap the Google Pay button.
  • Enter shipping address and confirm your order.

Remove your Card from Google Pay

You can remove your bank cards from Google Pay at any time. By deleting your bank card from your account, you remove all relevant bank information from your phone. Remember: if Google Pay is active on other devices, you will need to delete the card on each device individually.

To remove your card from Google Pay, follow the steps below:

  • Unlock your device and sign into the Google Pay app.
  • Select the card you want to remove.
  • Scroll down and tap Remove Card.


Google Pay protects your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to keep your information safe. When you use your device to pay in stores, Google Pay doesn’t send your actual Credit or Debit Card number for your payment. Instead, a virtual account number is used to represent your information, so your Card details stay safe.

If your Card is lost or stolen, please contact our 24-hour Call Centre immediately on +971 600 599 995. . Your physical card will be blocked, and a new card will be sent to you. Since the payment cards on Google Pay are digital versions of your physical payment cards, you need to remove the original payment card from Google Pay and register the replacement card.Know more about blocking your card.

No, formatting your device will remove all payment cards registered on your device.

If your device is lost or stolen, please contact our 24-hour Call Centre immediately on +971 600 599 995 and we will block your card and a new card will be sent to you. We recommend that you also register for and use Find My Device. This will allow you to find, lock and delete details on your device if it is lost or stolen.

You would need an internet connection to add cards or disable cards from Google Pay and to check Card Available Balance and Limits. You don’t need to have data or Wi-Fi connection to make a Google Pay transactions. Please note that Google Pay may require you to periodically log in to the app and connect to the internet with your device to keep the app active.

Yes, you can. If it is a Supplementary Debit Card, you will receive the Authentication Code on your mobile number registered in our records, to verify her Card.

If your old card was blocked when you placed a request for replacement, you’ll need to activate and add your new Card to continue using Google Pay.

Yes, you must delete all the data on your device including your bank cards you’ve added to Google Pay or any other digital payment app before you sell the device or give it away. You should remove your bank cards even if you temporarily give your device to someone – for repairs for instance. If you replace or update your device, you’ll need to add your Card(s) to Google Pay again.

There could be several reasons for this:

  • There may be insufficient funds or credit limit available to make the transaction.
  • The payment is over AED 300. Some merchants may not support Google Pay transactions above AED 300 on their terminals.
  • The merchant does not accept contactless payments. Please use another payment method such as your Debit or Credit Card.
  • If you do any of the following, all cards in your wallet will be deleted and Google Pay won’t work:
    • Sign out of your Google account; or
    • Remove your passcode or fingerprint; or
    • Format your device