Making a claim with Credit Shield

Making a claim with Credit Shield

All our Credit Cards come with Takaful – here’s how to make a claim or cancel the cover if you want to

Emirates Islamic Credit Cards offer you cover against involuntary loss of employment (ILOE), death, or permanent total disability

Rest assured with additional cover, or cancel your plan

Our Credit Cards come with Credit Shield Takaful cover, which is underwritten by the NOOR Takaful Company, a leading multi-line regional Takaful provider.

You can opt in or out of Credit Shield at any time by calling us on +971 600 599 995.


The hospital cash benefit is payable directly to you. You can claim your medical insurance as well.

If you are not residing any more in the UAE and continue to remain unemployed after initial payout of 6 months, an additional lump sum benefit of remaining 10% of outstanding balance after 1st payout will be made to you on quarterly basis during 7th and 10th month for the remaining period.

Please write to Emirates Islamic before leaving the UAE to take the Claim forward accordingly.

Yes, please refer to Personal Accident/Natural Death Policy Terms and Conditions for exclusions.
No, pre-existing conditions are not covered in this policy. For details of eligibility and exclusions, please refer to the Credit Shield Takaful Terms and Conditions.
You are only enrolled for the Credit Shield Takaful if you have opted in for it. However, to submit a request for the reversal call us on +971 600 599 995. Please note the reversal of the charges will be upon cancellation of Credit Shield.