Retrieve your User ID
Retrieve your User ID instantly via Mobile Banking/Online Banking
Retrieve your User ID instantly via Mobile Banking/Online Banking
If you’ve forgotten your Online Banking User ID, you can retrieve it instantly through EI + Mobile Banking and Online Banking.
Steps to retrieve your User ID:
You can click on forgot SmartPass pin when you’re requested to enter your SmartPass pin and you will be able to reset it by following the reactivation steps.
Yes, you can use either an active Credit Card or Debit Card or your Account Number with us.
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