Smart Pass
Authorise your online/mobile banking transactions instantly with Smart Pass
Authorise your online/mobile banking transactions instantly with Smart Pass
Authorise your online/mobile banking transactions instantly with Smart Pass without having to wait for the SMS authentication code
Smart Pass is a security feature for digital banking that serves as a secure replacement for the SMS authentication code. Once you activate Smart Pass, you can instantly authorise all your online and mobile banking transactions and requests with a 4-digit PIN of your choice. Learn more about how to activate Smart Pass.
Once you have activated the Smart Pass feature, you will no longer need to enter SMS authentication codes for your online/mobile banking transactions. You can simply use a Smart Pass PIN to authorise all your digital banking transactions.
Smart Pass PIN
Smart Pass PIN is a 4-digit number that you set when you activate Smart Pass. Use this PIN to authorise your mobile banking transactions on the same device where Smart Pass is activated. You can also enable Smart Pass Touch/Face ID on your device to authorise the transactions.
You can easily reset or change your Smart Pass PIN at any time via our Mobile Banking App. Learn more.
For online banking transactions or on devices where Smart Pass is not activated, you will receive push notification on your trusted device to authorise the transactions.
If you have forgotten/blocked your Smart Pass PIN, you need to reactivate your Smart Pass through the Smart Pass menu in the Mobile Banking App.
No, you cannot use Smart Pass and SMS authentication code together. When you activate Smart Pass, you authorise your transactions by entering your Smart Pass PIN. SMS authentication is no longer available to authorise transactions.
Smart Pass can only be activated on one mobile device or tablet.
It is extremely important that your email address is correctly updated in our systems.
Make sure your registered mobile number is correctly updated in our systems.
No, Smart Pass is a mandatory feature.
No, Smart Pass can only be activated through the mobile app.
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